1. Introduction
This Privacy Policy describes how BFA TRESIDIO, LLC, operating as Tresidio, collects, uses, stores, and discloses personal information when you visit our website located at https://www.tresidio.autos, when you contact us, or when you otherwise interact with our services. Tresidio is a provider of computer systems design and related services, and we take the protection of your personal information seriously. We have written this policy in plain language so that you can understand exactly what information we collect, why we collect it, how we use it, and the choices you have regarding your information.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please discontinue use of our website and services. We encourage you to review this policy from time to time, because we may update it as our services and legal obligations evolve.
2. Scope of This Policy
This Privacy Policy applies to personal information collected through the Tresidio website, through email communications with our team, through telephone inquiries, and through any forms or requests that you submit to us. Personal information means any information that identifies, relates to, describes, or could reasonably be linked to you as an individual. This policy does not apply to information that has been aggregated or de-identified so that it can no longer be reasonably associated with you.
This policy also does not apply to third-party websites, applications, or services that may be linked from our website. Those third parties maintain their own privacy practices, and we encourage you to review their policies before providing any information to them. This policy applies regardless of whether you access our services through a computer, a mobile device, or any other means.
3. Information We Collect
We collect several categories of information depending on how you interact with us. The categories below describe the types of personal information we may collect.
- Contact information. This includes your name, email address, telephone number, company name, and job title when you submit a contact form, request a consultation, or communicate with us.
- Communication records. When you send us a message through our website, email us, or call us, we collect the content of that communication and any information you choose to include.
- Usage information. This includes information about how you use our website, such as the pages you visit, the time and date of your visit, the links you click, and the amount of time you spend on each page.
- Device and technical information. This includes your internet protocol address, browser type, operating system, device type, screen resolution, referring website, and similar technical data that your browser sends automatically.
- Business information. When you engage us for services, we may collect information about your organization, your systems, and your requirements in order to provide our computer systems design and related services.
We do not knowingly collect sensitive categories of personal information such as health information, biometric data, or government identifiers unless you choose to provide such information to us voluntarily, and we do not request such information through our website.
4. How We Collect Information
We collect personal information through several methods. The first method is direct collection, which occurs when you voluntarily provide information to us, for example by filling out a contact form, sending us an email, calling our telephone number, or speaking with a member of our team. The second method is automatic collection, which occurs when our website and its supporting infrastructure record technical and usage data through cookies, server logs, and similar technologies as you browse our pages.
The third method is collection from third parties, which occurs when we receive information from business partners, referral sources, or publicly available databases. For example, if a partner introduces you to us, that partner may share your contact details so that we can follow up on the introduction. We use only the information that is necessary for the purpose for which it was shared.
5. How We Use Your Information
We use the personal information we collect for a range of business purposes, all of which are intended to provide and improve our services and to communicate with you effectively. Specifically, we use your information to respond to your inquiries and requests, to provide the computer systems design and related services that you have asked us to deliver, to communicate with you about your projects and engagements, and to send you information that you have requested about our services.
We also use your information to operate, maintain, and improve our website, to understand how visitors use our site so that we can enhance the experience, to protect the security and integrity of our systems, to comply with applicable legal obligations, and to enforce our agreements and policies. We may use aggregated and de-identified information for analytics, research, and business development purposes, and such information is not treated as personal information under this policy.
We do not sell your personal information, and we do not rent or trade your personal information to third parties for their own marketing purposes. We will not use your personal information for any purpose that is materially different from the purposes described in this policy without first providing you notice.
6. Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following grounds. We rely on your consent when you voluntarily provide information to us, for example when you submit a contact form or request that we contact you. We rely on the performance of a contract when we process information necessary to provide services that you have requested or to take steps before entering into an agreement with you.
We rely on our legitimate business interests when we process information to operate and improve our website, to protect our systems, and to respond to business inquiries, provided that those interests are not overridden by your own rights and interests. Finally, we rely on compliance with legal obligations when we process information as required by law, regulation, or a lawful request from a government authority.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose for which it was collected. For example, contact information submitted through our forms is generally retained for as long as needed to respond to your inquiry and to maintain our business records.
When personal information is no longer needed for the purposes described in this policy, we will delete or anonymize it in a secure manner. If you would like us to delete your information sooner, you may contact us using the details provided at the end of this policy, and we will respond to your request in accordance with applicable law.
10. Data Security
We implement appropriate technical and organizational measures to protect the personal information we hold against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption of data in transit, secure network architecture, and regular review of our security practices. Our team is trained to handle personal information responsibly and to report any suspected security incident promptly.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to protect your own information by using strong passwords, keeping your software up to date, and being cautious about the information you share online. If you become aware of a security issue related to our website or services, please contact us immediately.
11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability where applicable.
You may also have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing, and the right to lodge a complaint with a supervisory authority in your jurisdiction. To exercise any of these rights, please contact us using the details in the Contact section below. We will verify your identity before responding to a request and will respond within the timeframes required by applicable law.
12. International Data Transfers
Tresidio is based in the United States, and our website and services are operated from the United States. If you access our website from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. The data protection laws of those countries may differ from the laws of your home country.
Where required by law, we take appropriate safeguards to protect personal information that is transferred across borders, including contractual commitments with service providers and other measures designed to ensure an adequate level of protection. By using our website and services, you consent to the transfer of your information as described in this policy.
13. Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children under thirteen years of age. If we learn that we have inadvertently collected personal information from a child under thirteen, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us using the details provided below. We will work with you to address the situation and to remove any information that should not have been collected.
14. Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by BFA TRESIDIO, LLC. This Privacy Policy applies only to our own website and services, and we are not responsible for the privacy practices of any third party. When you follow a link to a third-party site, you should review that third party privacy policy before providing any personal information.
We may also integrate with third-party services as part of the computer systems design and related services we provide to our clients. Where we process personal information on behalf of a client in that context, we act as a service provider and follow the instructions of that client regarding the handling of the information.
15. Do Not Track Signals
Some web browsers offer a Do Not Track setting that sends a signal to websites indicating that you do not wish to be tracked. At this time, there is no widely accepted standard for how websites should respond to Do Not Track signals, and our website does not currently respond to such signals.
Regardless of whether Do Not Track is enabled, we do not sell your personal information and we do not engage in cross-site behavioral advertising. You can manage cookies and other tracking technologies directly through your browser settings as described in the Cookies section of this policy.
16. California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and related laws. These rights may include the right to know what personal information we collect, use, and disclose about you, the right to request deletion of your personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information, although we do not sell or share personal information in a manner that would trigger those rights.
California residents also have the right to be free from discrimination for exercising their privacy rights. To exercise your California privacy rights, please contact us using the details provided below and reference your request. We will verify your identity and respond in accordance with applicable law. We do not sell personal information and we do not use sensitive personal information for purposes other than those permitted by law.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide additional notice such as a prominent notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised policy.
18. How to Contact Us
If you have any questions about this Privacy Policy, if you would like to exercise your privacy rights, or if you have a concern about how we handle your personal information, please contact us using the details below. We take all privacy questions seriously and will respond to your inquiry promptly.
BFA TRESIDIO, LLC180 N University Ave Ste 250
Provo - 84601-5932
United States (US)
Email: help@tresidio.autos
Phone: +16602925150
This website and all related services are developed and maintained by Tresidio, a computer systems design firm committed to building technology that respects the people who use it.